Quality Policy – Our Guidelines
The consistently high quality of our products and services is one of the foundations of our successful business. For us, quality means providing products that meet requirements at the right time and in the right place. We ensure that our quality policy is appropriate to the context of our organization, meets the expectations of relevant interested parties and supports our strategic direction.
We promote the process-oriented approach, including the systematic definition and control of processes and their interactions. The aim is that the desired results are in line with our quality policy and strategic orientation.
With the help of the Plan-Do-Check-Act model, we want to ensure that we have adequate resources for the processes, that they are controlled and that there are opportunities for improvement. The main focus is on risk-based thinking.
We promote risk-based thinking to identify opportunities. We aim to both recognize and mitigate the risks and to seize the opportunities that arise.
We are committed to carefully identifying, meeting or exceeding the requirements for products and services.
We are committed to meeting the relevant requirements for the quality management system.
We are committed to continuously improving the quality management system. The quality management system and its processes are monitored, corrected if necessary and further developed. We strive to optimize the overall result. Increasing efficiency through optimal processes is a corporate goal.
The satisfaction of our customers is one of the most important goals of our company. With high quality products and services, we want to ensure that long-term customer relationships are built and maintained.
Our success depends largely on the competitiveness in the market. The observation of the market, the determination of customer requirements and the use of our own potential are building blocks for the long-term securing of our success.
The management is a role model for the employees of our company. The management tasks include the planning, introduction and communication of the quality management system.
We have a social responsibility with regard to safety and environmental compatibility. Our aim is to conserve resources and reduce environmental impacts.